Quotes /
Contracts
Is there a charge for quotes? No, quotes are free.
However, we do charge for our landscape design
service. A quote is something specific that you tell
us you want, while a design is something we create. We will be happy to
provide you with a quote for the cost of design
work.
Do quotes accurately reflect the final cost of the
project? Yes, within reason, assuming no changes to the scope of
the work.
Can we get this in writing? Yes. Level Green
uses contracts and change orders for all of its
work.
Do I have to put a deposit down before work begins?
Typically, our contracts call for 30% with 70% of the
final cost of project to be paid in advance.
Insurance
Is Level Green insured? Yes. We will be happy
to provide you with our coverage information.
Planning
When can we plant? We install plants in spring
through fall. Although spring is the most requested
time, Fall is the by far a better time for the
health of the plants.
How long will the work take? How soon can we begin?
It depends. (Has a contractor ever answered anything
else to this question?) We can usually provide you
with a realistic starting and completion date.
However, because variables such as the weather,
other suppliers (e.g. trees or perennial flowers),
all influence the work dates, it is difficult to
guarantee a specific date.
Guarantee
Do we guarantee our plants? Yes. Our
guarantees are typically for one year. Complete
guarantee information is provided with the estimate.
Any exceptions will be noted on the estimate (e.g.
plants not hardy in our zone or if gallons of
Roundup are dumped in the root zone of newly planted
trees (don’t laugh – it has happened)).
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